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[Hiring] Virtual Inside Sales Specialist @The OCD & Anxiety Treatment Center

May 7, 2026

Role Description

The Virtual Inside Sales Specialist is responsible for driving admissions growth in markets served exclusively by our virtual program. This role conducts high-volume outreach to providers, community partners, and potential referrers to generate qualified leads and convert interest into scheduled assessments. Through consistent follow-up, relationship building, and clear communication of our clinical offerings, the Virtual Inside Sales Specialist expands awareness of OCD Anxiety Centers and ensures virtual programs meet or exceed census goals.

Qualifications

Proven ability to manage and cultivate relationships effectively.
Demonstrates exceptional sales skills and techniques.
High comfort level with virtual communication tools (Zoom, Teams, phone systems, video messaging).
Proficient in Microsoft Word, Excel, and other relevant software applications.
Capable of accurate and efficient electronic data entry.
Consistently punctual with an excellent attendance record.
Highly organized, detail-oriented, proactive, and capable of working independently to complete responsibilities.
Strong multitasking and problem-solving abilities, with excellent interpersonal, written, and verbal communication skills.
Collaborative and team-oriented approach to work.

Requirements

Minimum of 1 year in a virtual sales or outreach role.
Active book of business (required).

Benefits

Competitive base salary
Opportunity to earn quarterly bonuses
401(k) with company match
Comprehensive Medical, Dental, and Vision - coverage starts day one
Health Savings Account (HSA) with company contribution
Tuition reimbursement to support continued education
Company-paid employee life insurance
Voluntary supplemental benefits
Paid time off including:

15 days (120 hours) PTO
5 days (40 hours) sick time
9 company holidays (72 hours)

Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth

Success Indicators/KPIs

150 outgoing phone calls to referral sources a week.
100 outbound emails to referral sources a week.
15 virtual meetings with referral sources a week.
Contact 2 win-back accounts a month.
Establish contact with 15 new accounts a month.

Core Competencies

Interpersonal Communication - The ability to communicate effectively with clients, team members, and company leadership and adapt communication to a multidisciplinary team environment.
Prospecting - Identifying and connecting with potential referral sources and partners to expand the organization's reach.
Relationship Building - Establishing and nurturing long-term relationships with healthcare providers and key decision-makers to drive referrals.
Data Management - Accurately tracking and reporting outreach activities, referral contacts, and follow-ups using CRM systems like Salesforce.
Objection Handling - Addressing concerns and resolving barriers to referrals through clear communication and problem-solving skills.
Tech Proficiency - Comfortable using CRM systems, virtual communication tools, and structured workflows.

Core Responsibilities

Prospecting and Educating Referral Sources

Identify and establish connections with new referrers.
Educate referrers about our services, patient suitability, industry-leading outcomes, and the referral process.
Address and resolve any objections or concerns referrers may have.

Engagement and Relationship Management

Conduct virtual meetings with primary care providers, pediatricians, internists, OB/GYNs, psychiatrists, therapists, and other key referral sources.
Facilitate one-on-one follow-ups with referral offices to express gratitude and strengthen relationships.
Manage and nurture relationships through consistent, timely communication with referral sources.

Outreach and Admissions

Achieve admissions goals by fostering strong relationships with healthcare providers and driving patient referrals.
Follow up on referrals to ensure the process is smooth and to support providers’ workflows.

Data Management

Submit accurate and timely monthly expense reports.
Maintain up-to-date records of all referral contacts and activities in Salesforce, emphasizing key information like email addresses for marketing purposes.

Partnership Development

Prospect and engage with potential partners, such as hospitals, inpatient facilities, and behavioral health providers.
Meet with key decision-makers to establish partnerships, understand their needs, and address barriers to treatment.

Territory and Activity Management

Focus on managing high-yield referral sources within your territory.
Set daily, weekly, and monthly goals for outreach activities and admissions, with clear action plans.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...