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(US) Revenue Operations Enablement Transformation Manager

May 2, 2026

Team Summary

Our Revenue Enablement team is a 10‑person, remote‑first group across Canada and the U.S., with occasional “moments that matter” meetups in Mississauga. The team spans program/GTM enablement managers, training specialists, and a content manager, providing end‑to‑end support for onboarding, training, and content operations. We partner closely with Sales, Customer Success, Marketing, and Professional Services to drive adoption of core tools and systems (e.g., CRM, enablement, coaching, and analytics platforms).

It’s an exciting team to join because our work is highly visible—owning major enablement programs, product launches, and training series that directly improve our commercial team's performance and customer outcomes.

Job Summary

The Revenue Operations Enablement Transformation Manager translates go‑to‑market (GTM) strategy and revenue operations transformation into scalable, outcome‑driven enablement that accelerates adoption and improves performance across Sales, Customer Success, and Professional Services. This role is accountable for ensuring complex changes—across systems, process, and ways of working—are operationalized in the field, driving seller readiness, role clarity, and consistent execution that directly impacts pipeline health, deal velocity, and customer outcomes. Sitting at the intersection of strategy and execution, this role ensures GTM initiatives land clearly, are adopted at scale, and deliver measurable business results.

Key Responsibilities:

Partner with Revenue Operations, GTM Transformation, and Enablement leadership to translate strategic initiatives into scalable enablement programs that support the evolving business. Through leading enablement efforts for major transformation initiatives, including territory design, routing changes, packaging evolution, and new operating models, while ensuring all programs are aligned to business priorities and drive measurable outcomes.
Own the development and delivery of strategic enablement content, workshops, and blueprint sessions that support key business initiatives. Translate data, metrics, and customer signals into clear, compelling narratives that inform both customer and seller decision‑making and facilitate sessions that effectively move teams from insight to action.
Lead change sequencing, rollout planning, and enablement release management to ensure smooth execution of strategic initiatives. Develop training calendars and communication plans that minimize disruption to the field while maximizing adoption, and deliver enablement in a way that is intentional, easily digestible, and sustainable over time.
Act as a connective leader across Sales, Customer Success, Professional Services, Revenue Operations, and Systems teams, driving alignment between strategy, process, tools, and frontline execution. Facilitate cross‑functional collaboration to ensure changes are consistently understood, adopted, and embedded across the organization.
Design and implement scalable, 1‑to‑many enablement programs that support seller ramp‑up and ongoing readiness. Develop repeatable frameworks that reduce reliance on bespoke enablement while maintaining a high bar for quality and consistency across the field.

Minimum Requirements:

Strategic Planning & Execution: Ability to design and implement enablement programs that support product positioning and adoption.
Project Management: Strong organizational skills to manage timelines, deliverables, and stakeholder expectations.
Cross‑Functional Collaboration: Skilled at working with product, marketing, sales, and GTM teams to ensure alignment
Strong problem‑solving and adaptability in fast‑paced environments.
Leadership qualities to influence without direct authority .

Preferred Qualifications:

Familiarity with AI‑driven sales enablement platforms and automation workflows for scaling launch readiness.
Ability to present insights and recommendations to C‑suite stakeholders with clarity and impact.
Leading virtual teams across product, marketing, and sales with authority and influence, even without direct reporting lines
Crafting compelling narratives that connect product value to customer outcomes and revenue goals.

$134,800 - $149,800 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $134,800- $149,800 + bonus + benefits. Our salary ranges are determined by job and level.

The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job‑related skills and knowledge, relevant experience inc

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...