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Technical Product Owner, SAP OTC/PTP

May 27, 2026

We believe in the power and joy of learningAt Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discoveryOur business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see <a href="https://www.cengagegroup.com/about/inclusion-and-belonging/" target="_blank" rel="noopener noreferrer">https://www.cengagegroup.com/about/inclusion-and-belonging/</a>. Cengage is seeking a Product Owner with a technical focus and extensive knowledge of Order-to-Cash (O2C) and SAP Finance. This role leads improvements in our enterprise financial systems. You will work alongside Finance business leads and various associates to make certain all solutions align with Cengage’s process standards, architectural guidelines, and strategic ERP roadmap. This role is critical to strengthening our O2C capabilities and ensuring a stable, scalable, and compliant financial foundation for the business. What You'll DoDrive O2C Strategy, Standards, and Requirements<ul><li>Collaborate with Finance, Accounting, Sales Operations, Customer Service, and Order Management leaders to collect requirements, confirm business needs, and ensure alignment with standard O2C processes and enterprise building principles.</li><li>Translate requirements into clear user-stories, acceptance criteria, and functional specifications that balance business needs with system integrity.</li><li>Act as the accountable owner for solution fit, ensuring all changes follow SAP guidelines, internal governance standards, and defined global templates.</li></ul>Lead the O2C Product Roadmap and Governance<ul><li>Lead and prioritize the product backlog for SAP O2C and finance-related improvements.</li><li>Build and maintain a multi-quarter roadmap that improves financial accuracy, automation, controls, and operational scale.</li><li>Ensure that backlog items align with Finance leadership priorities, compliance needs, and the broader ERP transformation strategy.</li><li>Facilitate build authority reviews and ensure all solutions pass required quality and governance gates.</li></ul>Ensure Delivery of High‑Quality SAP Finance Improvements<ul><li>Partner with SAP functional analysts, developers, and architecture teams to deliver improvements across billing, invoicing, financial postings, AR, credit, collections, and revenue.</li><li>Validate functional builds and test results to ensure accuracy, compliance, and alignment with O2C standards.</li><li>Lead root-cause analysis, defect management, and long-term stabilization of O2C processes.</li></ul>Lead Agile Execution<ul><li>Own sprint planning, backlog refinement, and release readiness in coordination with IT delivery teams.</li><li>Ensure visibility, clear prioritization, and timely delivery across internal IT teams and external implementation partners.</li><li>Champion quality and accountability across all stages of composing, building, and releasing.</li></ul>Optimize End-to-End O2C Workflows<ul><li>Drive cross-team problem-solving and ensure remediation plans deliver durable process improvements.</li><li>Support ongoing development efforts connected to Cengage’s comprehensive finance modernization initiative.</li></ul>Improve Integrations and Data Continuity<ul><li>Partner across platforms to optimize integrations between SAP, data platforms, ecommerce/order systems, and CRM applications.</li><li>Ensure consistent, accurate data flow across quote-to-cash processes.</li></ul>Stay Ahead Of SAP and Finance Technology Trends<ul><li>Monitor SAP updates, regulatory changes, and e-invoicing/compliance requirements.</li><li>Apply findings from large-scale ERP transformation programs to drive better decision-making, risk mitigation, and solution reliability. </li></ul>Skills You’ll NeedRequired Qualifications<ul><li>Proven background as a Technical Product Owner, Business Analyst, or functional lead involved in Order-to-Cash and enterprise finance/ERP systems.</li><li>Strong expertise in SAP S4 HANA O2C and Finance modules (Billing, AR, Cash Application, Revenue).</li><li>Demonstrable experience ensuring consistency with finance process standards and SAP guidelines.</li><li>Strong analytical skills with the ability to diagnose system, process, and data issues.</li><li>Agile delivery experience with Jira, Monday.com, or similar tools.</li><li>Superb interpersonal skills — capable of working with Finance leaders and converting needs into scalable technical specifications. </li></ul>Preferred Qualifications<ul><li>SAP S/4HANA RAR, e-invoicing, or compliance experience.</li><li>Experience with CRM-to-ERP integrations, especially Salesforce.</li><li>Background supporting multi-entity or multi–go-to-market models.</li><li>Prior involvement in ERP transformation, stabilization, or standardization programs.</li><li>Bachelor’s degree in Finance, Accounting, Business, or Information Systems, or equivalent experience.</li><li>SAP or CRM certifications. </li></ul>Why This Role MattersThis role directly impacts how Cengage bills customers, collects revenue, and maintains financial accuracy globally. You will play a significant role in ensuring solutions are standardized, scalable, compliant, and aligned with Finance and IT goals. This work enables Cengage to operate more efficiently and reliably. Join us and become an integral part of our journey towards magnificent financial operations! Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at <a href="mailto:accommodations.ta@cengage.com" target="_blank" rel="noopener noreferrer">accommodations.ta@cengage.com</a>. About CengageCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. <a href="https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/" target="_blank" rel="noopener noreferrer">Click here</a> to learn more about our Total Rewards Philosophy.The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. <h1></h1>15% Annual: Individual Target $77,100.00 - $100,200.00 USD

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...