Senior Product Manager - Business Engineering - EMEA

<p dir="ltr"><span style="font-weight:400;">At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too.</span></p><p dir="ltr"><span style="font-weight:400;">As the Product Manager for Business Engineering, you will lead the strategy, development, and evolution of Pencil’s custom integration capabilities to enable customers to extend the platform to meet their unique business needs.</span></p><p dir="ltr"><span style="font-weight:400;">Working closely with engineering, design, growth, and customer teams, you’ll ensure integrations and custom projects are scalable, high-quality, and deliver measurable value. Your focus will be on connecting Pencil seamlessly with media channels, data sources, and customer workflows while embedding best practices, insights, and predictive capabilities into every integration.</span></p> <ul><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Extensive experience in product management (or equivalent roles), ideally in SaaS or platform products.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Experience owning complex product areas or initiatives, including integrations, APIs, or extensible systems.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Demonstrated ability to work directly with customers to define and deliver bespoke or high-value solutions.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Strong understanding of the full product lifecycle, from discovery through to delivery and iteration.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Experience balancing customer-specific needs with scalable product thinking.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Comfortable working with data to inform decisions, alongside qualitative insights.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Clear and thoughtful communicator, able to align diverse stakeholders and influence outcomes.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Experience with or interest in GenAI, creative tooling, or data-driven products is a plus.</span></p></li></ul><p dir="ltr"><span style="font-weight:700;">KPIs & Success Measures</span></p><ul><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Adoption and engagement with integration features (e.g. MAUs, feature usage).</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Delivery of high-impact custom integrations that contribute to key customer wins.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Revenue influence, including conversion, expansion, and retention tied to integrations.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Efficiency and scalability of custom builds (e.g. reuse, time to deliver).</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Customer satisfaction and qualitative feedback on integration experiences.</span></p></li></ul> <ul><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Own the end-to-end strategy and roadmap for custom integrations, balancing customer-specific builds with scalable platform capabilities.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Partner with customers, commercial teams, and internal stakeholders to identify high-impact opportunities for custom engineering work.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Lead discovery and problem definition, combining user research, customer conversations, and product data to shape solutions.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Translate complex customer requirements into clear product direction and structured delivery plans.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Define and maintain a prioritised roadmap and backlog, aligned with company strategy and commercial goals.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Collaborate closely with engineering and design to scope, design, and deliver high-quality integrations, ensuring strong UX and technical robustness.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Drive the creation of clear product documentation (PRDs, specs, success criteria) to enable efficient execution.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Oversee delivery quality, including validation, QA support, and ensuring solutions meet both customer expectations and platform standards.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Establish best practices and frameworks for custom integrations to improve repeatability and scalability over time.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Measure and communicate the impact of integrations, including customer outcomes, product adoption, and revenue contribution.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Act as a cross-functional leader, aligning stakeholders and influencing decisions across product, engineering, and commercial teams.</span></p></li></ul><p dir="ltr"><span style="font-weight:700;">You’ll Thrive Here If You…</span></p><ul><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Take ownership and drive outcomes, even in ambiguous spaces.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Move quickly while maintaining a high bar for quality.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Simplify complex problems into clear, actionable solutions.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Care deeply about building products that feel thoughtful and human.</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Enjoy collaborating with others and bringing people along with you.</span></p></li></ul> <ul><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">25 days PTO plus public holidays, although we operate a Flexible Time Off scheme</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Health insurance / private medical cover</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Monthly stipend towards wellness, fitness, and learning and development</span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Remote - work from anywhere in your home country </span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy </span></p></li><li dir="ltr" style="font-weight:400;" aria-level="1"><p dir="ltr" role="presentation"><span style="font-weight:400;">Flexible working hours</span></p></li></ul>

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