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Senior Partner Insights Manager (Strategic Accounts) - Uber Eats, UK

May 1, 2026

About the Role The Enterprise team owns the largest and most recognisable restaurant brands in the country, from local favourites like Rosa’s Thai and Honest Burgers, to national staples like Pret and KFC. The Partner Success & Operations Manager is a critical role to ensure the success and satisfaction of our most important and largest Strategic partners across the UK. Working closely with Account Managers, you will have a strong operational focus, leveraging analytical skills and data-driven insights to enhance partner performance, streamline operational processes, and maintain Uber Eats as the preferred delivery platform for our strategic partners.This role demands a combination of operational excellence, analytical rigor, relationship management, strategic thinking, and proactive problem-solving. You will play a vital role in analysing performance metrics, driving continuous improvement, and identifying growth opportunities to build lasting and mutually beneficial partnerships. What you will do <ul> <li>Operational Excellence: Drive improvement in key operational metrics, enhancing the reliability and efficiency of both partner operations and the Uber Eats platform.</li> <li>Data-Driven Insights: Continuously monitor and analyse key partner performance metrics, adoption patterns, and product usage trends to deliver compelling presentations demonstrating value and ROI.</li> <li>Account Reviews: Conduct structured and regular account reviews, including Quarterly Business Reviews (QBRs), to assess partner performance, share strategic insights, and align on future objectives.</li> <li>Customer Advocacy: Serve as the primary advocate for customer needs, actively coordinating with internal teams to promptly resolve merchant’s pain points and implement product and service enhancements.</li> <li>Relationship Management: Proactively build and nurture strong relationships with customers to ensure consistent satisfaction and long-term success.</li> <li>Growth Strategy: Identify and pursue opportunities for account growth, recommending tailored products or services, and actively supporting sales efforts to secure renewals and expand partnerships.</li> </ul> What you will need <ul> <li>5+ years experience in highly analytical commercial role.</li> <li>Client-facing experience at executive levels.</li> <li>Proficient in using SQL to extract insights and analyze data effectively</li> <li>Expertise in operational excellence and analytics, with experience presenting data-driven insights at an executive level.</li> <li>A strong background with data and data analysis, making data-led decisions and using sound business judgement.</li> <li>Strong executive presence and communication skills (verbal and written), capable of articulating complex data insights clearly and effectively.</li> <li>Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces</li> <li>Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners</li> </ul> Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...