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Region Restaurant Leader

June 3, 2026

**THIS POSITION WILL SUPPORT THE VIRGINIA/PHILADELPHIA/WESTERN CAROLINA AREAS** • Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. • How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an "It Can Be Done" Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. • About This Opportunity High performing subject matter expert on restaurant brand standards and restaurant operations working on behalf of the Restaurant Platforms teams and, in partnership with Field Operations, to coach, verify, and drive continuous improvement of brand standards execution, food safety, customer experience, and restaurant operation controls. KEY DUTIES AND RESPONSIBILITIES <ul><li>Coach, verify and drive improvement of restaurant brand standards execution in the field including quality food preparation, full/fresh presentation and execution of the promotional sales plan and key focus items.</li><li>Coach, verify and drive improvement in food safety in conjunction with the third party Food Safety Audits (Ecosure).</li><li>Coach, verify and drive improvement in the customer experience with attention to hospitality, quality, speed of service and cleanliness as measure by the Customer Experience Visits (CEV).</li><li>Coach, verify and drive improvement in restaurant operations controls including labor, waste and shrink to improve productivity and profitability. Identify opportunities to simplify operations and improve consistent execution.</li><li>Support new restaurant growth.</li><li>Partner with respective Area Leaders and Regional Leaders for a unified focus in the field.</li></ul> EDUCATION AND EXPERIENCE: EDUCATION: Associates/2 Yr Degree YEARS OF RELEVANT WORK EXPERIENCE: 5+ years YEARS OF MANAGEMENT EXPERIENCE: 5+ years CERTIFICATIONS / LICENSES: Serve Safe, Valid Driver's License SPECIFIC KNOWLEDGE AND SKILLS: <ul><li>Restaurant operations experience including managing a restaurant as well as training experience (QSR, Fast Casual or Casual Dining)</li><li>Financial analysis capability relating to restaurant P&Ls including sales, margin, waste, shrink, net profit.</li><li>Knowledge of restaurant industry, foodservice best practices in hospitality, quality, speed of service and cleanliness as well as business acumen of running a complete business unit.</li><li>Experience developing and operating delivery, order ahead and drive-thru restaurant operations.</li><li>Proficient in a variety of software systems (Word, Excel, Outlook and Power Point) and able to adapt to new systems.</li><li>Ability to travel, frequently and on short notice for extended periods of time, working across all day parts.</li><li>Strong facilitation, influence and leadership skill</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...