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Private Student Lending Sales Associate- Ohio

June 2, 2026

<div> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><em> </em></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><em>Give back tomorrow by joining us today!</em></span></p> <p class="MsoNormal"> </p> <p class="MsoNormal"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Salary: </strong>Grade 15 ($54,995 – $71,000)</span></p> <p class="MsoNormal"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Shift: </strong>Monday – Friday 8:00 AM -5:00 PM </span></p> <p class="MsoNormal"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Location:</strong> 100% Remote (80% Travel)</span></p> <p class="MsoNormal"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Region:</strong> This position will travel throughout Ohio and West Virginia </span></p> <p class="MsoNormal"><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Department:</strong> PA Private Student Loan Program</span></p> </div> <div> </div> <div><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><strong>Job Summary</strong></span></div> <div><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;">This position is responsible for the promotion of PHEAA’s mission, products and services to educational institutions within an assigned area and has high visibility as the image of PHEAA to the general public promoting the Agency’s credit line of business. The emphasis of this position is to build business relationships to convince Financial Aid staff at postsecondary schools to recommend the PHEAA alternative loan program to students in need of gap student loan financing in an effort to garner loan volume to support the efforts of the PHEAA Balance Sheet strategy. This position requires travel and working outside of normal business hours.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Primary Duties and Responsibilities</strong></span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Alternative Loan Promotion and Sales</strong></span></div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Identify and manage a broad portfolio of business opportunities with frequent travel to potential and current clients to promote PHEAA products and services. Travel includes visiting assigned schools as well as attending industry conferences and trade association events. Such campus visits will include various offices including, but not limited to: financial aid, bursar, admissions, student accounts and alumni.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Establish relationships by using industry expertise, provide education on the PHEAA private loan products to post-secondary educational institutions, secondary institutions, and community/public service organizations and directly with students and families in an assigned area. </span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Develop, prepare, and deliver compelling sales presentations to key stakeholders with the coordination and delivery of the alternative loan program. Communicate with both external clients as well as internal staff to enhance customer service and strengthen the PHEAA brand. Escalate and resolve customer issues as necessary.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Establish and maintain relationships with financial aid offices at postsecondary institutions in order to share industry knowledge and assist with training initiatives and problem resolution for the alternative loan program as well as State and Federal programs administered by PHEAA on behalf of the Commonwealth and Federal Government.</span></div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"> </span></div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Public role model and liaison through personal visits, industry meetings, regulatory updates and intra-Agency communications. </span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Lead the creation and development of marketing materials.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Execute territory and strategic business plans including specific strategies promoting the PHEAA brand through identified market trends and customer needs to help drive sales growth.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Collaborate with business units throughout the Agency, in particular the chosen Loan Origination vendor for the alternative loan program, State Grant and Special Programs, Legal and Compliance Services, Web Products Management, and other departments within Public Affairs</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Engage with external partners supporting school partners with alternative loan origination services to ensure successful processing of the alternative loan program.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Recommend changes to the type and frequency of outreach services, as necessary.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Research and recommend changes to financial aid educational resources as it relates to the target audience.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Keep abreast of competitor products and make recommendations on enhancements to our products.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;"><strong>Other Duties and Responsibilities </strong></span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Operate independently in terms of scheduling all visits, events and activities to be conducted with customers throughout the service area.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Document all completed activities in the SalesLogix database and through bi-weekly reports.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Develop and analyze metrics to measure effectiveness of programs, products and services and make recommendations for improvements.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Create or contribute to the development of different media to enhance outreach services.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Maintain up to date knowledge of state and federal regulations, products, and services that govern access and processing of financial aid; participates in internal and external conference calls, webinars, and training initiatives on a regular basis.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Comply with the Agency’s enterprise security and privacy policies and departmental procedures.</span></div> <div> </div> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt;">Other duties as assigned.</span></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...