Lending Program Manager at Alterna

Join Alterna as a Lending Program Manager to drive strategic initiatives in Retail Lending. Oversee lending programs, optimizing processes to enhance client experience and ensure compliance.

Reporting to the VP of Retail Credit, you will manage the complete lifecycle of retail lending programs. This includes contributing to programs in Commercial and Community Impact Lending, developing project plans, and monitoring performance metrics. Focus on risk mitigation and stakeholder collaboration to support effective lending practices while aligning with organizational goals.

Key Responsibilities

  • Lead retail lending programs from design to implementation
  • Optimize lending processes for member and client satisfaction
  • Ensure compliance with regulatory requirements and internal policies
  • Collaborate across teams to align on program goals
  • Monitor and analyze key performance indicators for lending initiatives

Requirements

  • Post-secondary education in Business Management or Finance
  • 3–5 years in program management within financial services
  • 3–5 years in retail credit experience
  • Strong analytical and communication skills
  • Knowledge of project management methodologies

Drive excellence in retail lending processes and enhance client experience as the Lending Program Manager at Alterna.

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