Leapwork Dynamics 365 Software Tester

<p><strong>About the Role</strong></p><p>We are seeking a <strong>Quality Assurance Tester</strong> to join our QA team and support the testing of <strong>FIELDBOSS</strong>, a solution built on <strong>Microsoft Dynamics 365 Customer Engagement (CE)</strong> and <strong>Microsoft Dynamics 365 Business Central</strong>, along with several integrated platforms.</p><p>In addition to core Dynamics functionality, the QA team is responsible for validating <strong>integrated system components</strong>, including <strong>mobile applications</strong>, <strong>AI‑powered agents</strong>, and <strong>Power BI reporting</strong>. This role focuses on <strong>manual testing</strong>, test case design, and defect validation while working closely with Product, Engineering, and other QA team members.</p><p>The role follows a structured QA process that separates <strong>test case creation</strong> from <strong>active test execution</strong>, supporting consistency, accuracy, and reliable release readiness.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Test Case Design & Maintenance</strong></p><ul><li>Create detailed, user‑focused test cases based on user stories and acceptance criteria</li><li>Ensure test cases fully cover functional scenarios, edge cases, and expected system behavior</li><li>Write test cases that are clear, repeatable, and executable by other testers</li><li>Participate in test case reviews with QA peers and Product stakeholders</li><li>Maintain and update test cases and test plans using the team’s standard QA tools</li></ul><p><strong>Test Execution & Validation</strong></p><ul><li>Execute assigned test plans and accurately record results (pass, fail, blocked)</li><li>Perform functional, regression, and release validation testing across:</li><li>Microsoft Dynamics 365 CE</li><li>Microsoft Dynamics 365 Business Central</li><li>FIELDBOSS mobile applications</li><li>AI‑driven agents and automation features</li><li>Power BI reports and data visualizations</li><li>Validate end‑to‑end business workflows spanning multiple integrated systems</li></ul><p><strong>Defect Management</strong></p><ul><li>Log high‑quality defects with clear reproduction steps, expected versus actual results, and supporting evidence</li><li>Re‑test resolved defects and confirm fixes before closure</li><li>Identify and communicate blocked testing scenarios due to environment, data, access, or integration dependencies</li></ul><p><strong>Collaboration & Release Support</strong></p><ul><li>Participate in kickoff and alignment discussions when required</li><li>Collaborate with developers and product managers to clarify requirements and testing expectations</li><li>Support QA sign‑off activities by ensuring all scoped test cases across systems are executed and documented</li><li>Communicate testing risks, gaps, or cross‑system impacts clearly and early</li></ul><p><br></p><p><br></p><p><strong>Required Skills & Experience</strong></p><ul><li>Experience with Leapwork software quality assurance or software testing</li><li>Experience testing <strong>Microsoft Dynamics 365 Customer Engagement (CE)</strong> and/or <strong>Dynamics 365 Business Central</strong></li><li>Experience testing integrated systems (for example: mobile apps, reporting, or external services)</li><li>Strong understanding of test case design, execution, and defect lifecycle</li><li>Ability to interpret acceptance criteria and translate them into executable tests</li><li>Strong attention to detail and analytical problem‑solving skills</li><li>Clear written and verbal communication skills</li><li>Ability to manage multiple priorities and work independently within a structured QA process</li></ul><p><br></p><p><br></p><p><strong>Nice‑to‑Have Skills</strong></p><ul><li>Experience using <strong>Azure DevOps</strong> for test case management, test execution, or bug tracking</li><li>Familiarity with Azure DevOps Test Plans and Test Runner workflows</li><li>Experience testing:</li><li>Mobile applications</li><li>AI‑driven features or automation</li><li>Power BI reports or data‑driven dashboards</li><li>Exposure to automated testing tools or frameworks (for example, Leapwork)</li><li>Experience supporting regression test suites and release validation cycles</li><li>Familiarity with Agile or hybrid delivery models</li></ul><p><br></p><p><br></p><p><strong>What Success Looks Like in This Role</strong></p><ul><li>Test cases are well‑written, accurate, and easy for others to execute</li><li>Defects are reported clearly and consistently across all tested platforms</li><li>Integrated system issues are identified early, reducing downstream risk</li><li>Testing activities support predictable, high‑quality releases</li><li>Strong collaboration across QA, Product, and Engineering teams</li></ul><p><br></p><p><br></p><p><strong>Why Join Our QA Team</strong></p><ul><li>Work on a complex, integrated product spanning Dynamics, Mobile, AI, and Analytics</li><li>Be part of a QA team with clear ownership over <strong>end‑to‑end quality</strong>, not just one system</li><li>Operate within a clearly defined QA process with strong collaboration across teams</li><li>Opportunities to grow into automation, platform specialization, or senior QA roles over time</li></ul>

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