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HR Manager (Fractional / Part-time)
The Client HR Manager serves as a strategic and operational HR partner to multiple nonprofit and for-profit clients, primarily in the Washington, D.C. metro area, with some multi-state support. This client-facing role is responsible for delivering high-quality, compliant, and practical HR solutions across a variety of organizations, industries, and growth stages.
This position requires a well-rounded HR professional who can independently manage diverse client needs, ranging from day-to-day HR operations to more complex employee relations and compliance matters. The role is virtual, reports to the Chief Operating Officer, and averages approximately 10 hours per month with the opportunity for additional hours based on client demand.
Essential Functions
Partner with the COO to assess and support the human resource needs of multiple clients across nonprofit and for-profit sectors
Provide guidance on federal, state, and local employment laws, ensuring client compliance across multiple jurisdictions
Manage full-cycle talent acquisition when needed, including drafting job descriptions, sourcing, interviewing, and hiring support
Support employee relations matters, including performance concerns, disciplinary actions, and development of Performance Improvement Plans (PIPs)
Conduct HR audits and assess internal processes, policies, and procedures; provide actionable recommendations for improvement
Advise clients on compensation structures, including conducting salary benchmarking and presenting findings
Administer and support employee benefits, including open enrollment processes
Develop and update employee handbooks and HR policies aligned with best practices and organizational values
Contribute HR thought leadership through blog topics and content ideas for marketing initiatives
Support special projects and emerging client needs as assigned
Core Competencies
HR Generalist Expertise: Strong working knowledge across all major HR functions, including employee relations, compliance, talent acquisition, and benefits
Client Management: Ability to build trust, manage expectations, and deliver high-quality service across multiple clients simultaneously
Regulatory Knowledge: Deep understanding of multi-state employment laws, including complex jurisdictions such as California and New York
Problem Solving & Judgment: Ability to navigate sensitive situations with discretion and provide practical, risk-aware recommendations
Communication Skills: Clear, professional communication with both internal leadership and client stakeholders
Adaptability: Comfortable shifting between clients, industries, and priorities in a dynamic work environment
Project & Time Management: Highly organized with the ability to manage competing priorities independently
What Success Looks Like in This Role
Clients view you as a trusted HR advisor and proactively seek your guidance
HR issues are addressed efficiently, with minimal escalation and strong compliance adherence
Client HR processes and policies become more structured, consistent, and effective over time
You are able to seamlessly manage multiple clients without sacrificing quality or responsiveness
You anticipate client needs and offer proactive solutions, rather than reacting to issues as they arise
Internal leadership can rely on you to represent the company professionally and uphold service standards
Position Characteristics
Client-Facing: Regular interaction with multiple clients across different industries and organizational cultures
Fractional & Flexible: Workload may vary month-to-month based on client needs, with opportunities for additional hours
Autonomous: Requires a self-starter who can operate independently with minimal oversight
Dynamic Environment: Exposure to a wide range of HR scenarios, requiring adaptability and breadth of knowledge
Strategic & Tactical Blend: Involves both high-level advising and hands-on execution
Preferred Education and Experience
Minimum of 5 years of progressive human resources experience
Experience working across nonprofit and for-profit organizations, ideally in a client services or consulting capacity
Experience in unionized environments and/or labor relations strongly preferred
Background in retail or similarly fast-paced, high-turnover environments is a plus
Demonstrated experience supporting employees in multiple states, including California and New York
SHRM-CP, SHRM-SCP, or equivalent certification required (with ongoing continuing education)
Bachelor’s degree in Human Resources or related field preferred
Experience with Google Workspace preferred
Proven ability to manage multiple clients or projects simultaneously with strong attention to detail